Frequently Asked Questions

1. What age group is the educational robotics kit suitable for?

Our educational robotics kit is designed for children aged 8 and above. However, younger children may also enjoy working with the kit under adult supervision.

2. What skills can my child learn from using the robotics kit?

Our robotics kit is designed to teach various STEM (Science, Technology, Engineering, and Mathematics) concepts, including programming, electronics, engineering principles, problem-solving, and critical thinking skills.

3. Do I need any prior experience with robotics or programming to use the kit?

No prior experience is required. Our robotics kit comes with step-by-step instructions and tutorials to help beginners get started. Additionally, our kits are designed to grow with your child, offering challenges for both beginners and more advanced users.

4. Are the components in the kit safe for children?

Yes, the components in our robotics kit are made from high-quality materials that are safe for children to handle. However, adult supervision is recommended, especially when working with small parts or electronic components.

5. Can I purchase replacement parts for the kit?

Yes, we offer replacement parts for all of our robotics kits. Please contact our customer support team for assistance with ordering replacement parts.

6. How long does it take to assemble and program the robotics kit?

Assembly and programming times vary depending on the complexity of the kit and the skill level of the user. Some kits can be assembled and programmed in a few hours, while others may take longer. Our kits come with detailed instructions and tutorials to guide you through the process.

7. What programming languages are supported by the robotics kit?

Our robotics kits support a variety of programming languages, including Scratch, Python, and Arduino. We also provide tutorials and resources to help users learn programming from scratch.

8. Do you offer educational discounts for schools or educational institutions?

Yes, we offer special discounts for schools, educational institutions, and homeschooling groups. Please contact our sales team for more information on educational discounts.

9. What is your return policy?

We offer a 30-day money-back guarantee on all of our products. If you're not satisfied with your purchase for any reason, you can return it for a full refund within 30 days of receipt. Please see our Returns & Exchanges page for more information.

10. How can I contact customer support if I have further questions?

You can contact our customer support team by emailingcontact@petalrobo.com. or by using the contact form on our website. Our team is available to assist you with any questions or concerns you may have.